Legal
Privacy
policy.
Coeur Pilates (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our studios, browse our website, or use our third-party booking and payment platforms.
Information we collect
We may collect the following categories of information:
- Your name, email address, and phone number
- Payment details, processed via third parties such as Stripe
- Booking history and studio preferences
- Health and fitness information relevant to your participation
How we collect it
Information may be collected in the following ways:
- Through online or in-person registration
- Through our booking and payment platforms, such as Mariana Tek and Stripe
- Through signed waivers or intake forms
- Via cookies and analytics tools on our website
How we use your information
We use your information to:
- Manage class bookings and process payments
- Communicate with you, including confirmations, reminders, and updates
- Send marketing communications and promotions
- Support client safety and studio operations
- Improve service delivery and your overall experience
Cookies & tracking technologies
Our website may use cookies or similar tools to enhance functionality, analyze traffic, and support marketing efforts. By using our site, you consent to the use of these technologies.
Children's privacy
We offer select classes, such as “Mommy & Me,” where children may be present under the supervision of a parent or guardian. We do not collect, store, or process any personal information about children. All client data is limited to adult participants.
Sharing of information
We never sell your personal information. We may share data only with trusted third parties for business purposes, including:
- Payment processors, such as Stripe
- Booking systems, such as Mariana Tek
- Legal authorities, if required by law
Data retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support business operations.
Your rights
Under the CCPA and GDPR, you have the right to:
- Request access to or deletion of your personal data
- Request correction or restriction of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us at memberships@coeurpilatesoc.com.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is 100% secure.
Contact us
For any privacy-related questions or concerns, please contact us at memberships@coeurpilatesoc.com.